Terrible service - Telkom suspended my lines when my acc is uptodate

To whom it may concern

About two and a half months ago I went to Telekom at the glen shopping center where a sales rep under sold me a contract advising that Telekom was much better than Vodacom and that the contract he had sold me was extremely much better than my previous contract with Vodacom (I’ve never had any issues with Vodacom) pursuing me to sign the contract there and then on the spot which I did as I thought it was a great deal and would go forward with it,the sales man advised that I would be able to make calls through to all business lines which I am UNABLE to and can’t even phone and make takeaway orders ! I have been to Telekom twice where both time the sales rep was not there, management was not able to assist me and now they have SUSPENDED my line due to me wanting to cancel the contract but my account is paid uptodate! I am a business man and I rely on my phone I can not afford my for internet and cellphone line to be suspended my account is uptodate and paid in full !Why has Telekom suspended my line? I need someone to contact me urgently to resolve this matter as i am loosing business and this is affecting mu career badly ! i have reported this matter to the legal department and still no correspondence! i need this matter to be sorted OUT TODAY!