AJ
Andrew Jones-Phillipson
1 reviews | Active since May 2016
05 May 2016, 19:55
TERRIBLE service Telkom
I called two days ago i had no response i logged a fault, no response for two days i have had no telephone or internet
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Replies (3)0
Replies (3)
Telkom's replyOfficial
06 May 2016, 15:18Good day andrewjp6200
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Telkom's reply06 May 2016, 15:18
Official
Good day andrewjp6200
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
AJ
Andrew Jones-Phillipson's updateReviewer Update
06 May 2016, 15:57Moenieb, with all due respect, telling me THREE days later my query is being attended to is not acceptable. I would expect the lesat you can do is call me to say what is happening and when we can expect a solution. We are trying to run a business and having no internet or telephone connection is devastating.
AJ
Andrew Jones-Phillipson's update06 May 2016, 15:57
Reviewer Update
Moenieb, with all due respect, telling me THREE days later my query is being attended to is not acceptable. I would expect the lesat you can do is call me to say what is happening and when we can expect a solution. We are trying to run a business and having no internet or telephone connection is devastating.
AJ
Andrew Jones-Phillipson's updateReviewer Update
09 May 2016, 09:25It has now been 5 days and i am yet to get a response from TELKOM
VERY POOR
try calling the call centre and the message is WE ARE TOO BUSY TO TAKE YOUR CALL
AJ
Andrew Jones-Phillipson's update09 May 2016, 09:25
Reviewer Update
It has now been 5 days and i am yet to get a response from TELKOM
VERY POOR
try calling the call centre and the message is WE ARE TOO BUSY TO TAKE YOUR CALL