Terrible service Telkom

<p>On 10th October I noticed a technician working on the telephone pole outside. Shortly thereafter my landline and internet went dead. I phoned and reported it and a technician came in the afternoon. He said the fault was in the cable and would be fixed in 2 days. I was pleasantly surprised when service was restored next day at lunchtime. However on the 20th October again noticed a technician on the pole outside and once landline and internet gone. I phoned to find out what was going on only to be told the original fault number was still open. Spent R30.00 on cell phone, no- one could tell me what was going on. On Saturday afternoon got an sms to say landline restored. I checked and it was. I later got an sms to say ADSL restored but to reply NO if service still faulty. I checked - no internet so I rep**** NO. Monday morning, still no internet. Phoned technical support, she told me reference was closed. She tried different things, got me to reset password. Still no internet. At last she checked further only to come back and say "still a cable fault". Couldn't say when it will be fixed. So payday tomorrow - no internet so no internet banking! Terrible service Telkom!</p>