YD
Yasekwa D

1 reviews | Active since Sept 2009

23 Feb 2016, 12:55

Terrible service - ****a shop is better

O the 4th of February I went to their store to apply for a laptop contract I as I have seen advertised by the store on the books fetched the previous day. I left the documents for approval and the had promised to call me should I get rejected/approved AND THEY NEVER DID. For me to know, I had to go to them since they were not picking. They told me that I was approved and will get the 10th and they promissed to call agai. Again they never did, on the 12th I sent my sister to their store and was told that they will call me. THEY NEVER DID. I was lucky on the 17th that the lady pickup the phone and promised to make a folloup and call me back, SHE NEVER did.<br> It is now the 23rd and I have not heard anything, all I need is my documents so I can go somewhere else, clearely my business is not needed. TELKOM SUCKS

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Replies (1)
Telkom
Telkom's reply23 Feb 2016, 14:42
Official
Hello MilokaMaya,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM204246

Regards
Luleka
Telkom Social Media Team