CW
Chandre W
1 reviews | Active since Dec 2017
05 Dec 2017, 13:31
TERRIBLE SERVICE RECIEVED FROM CALL CENTER AGENTS AT 8TA (TELKOM MOBILE
I took a contract out with 8ta in the last week of November the device was delivered to me on the 28th November 2017.
Since last week Thursday 30.11.2017 I have been trying to get this sim card activated.
Each and every consultant I speak to tells me 24 hrs, then 48 hrs NOW 72 HRS!!!!! THIS IS UNACEPTABLE.
THE EXTREMELY RUDE AGENT I SPOKE TO DROPPED THE CALL IN MY EAR AFTER ASKING FOR HIS NAME AND THE REFERNCE NUMBER FOR THE CALL!!!!
If this is how us as 8ta clients are being treated I would much rather take my business elsewhere where my issues would be resolved without LYING AGENTS!
8TA GET YOUR ACT TOGETHER WHEN IT COMES TO YOUR CALL CENTER AGENTS!
MAKE SURE THAT TEH ACTIVATION IS DONE TODAY STILL!!!!!!!!
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