lG
lavanya G
1 reviews | Active since Nov 2013
25 Nov 2015, 16:11
Terrible service/ Over charged.
My contract is a R129 contract monthly. I receive a bill of R600. When i call the accounts department i was told i received an sms stating that an additional amount of R500 will be added to my account and the fact that i didn't reply
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
25 Nov 2015, 18:29Hello lava27,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply25 Nov 2015, 18:29
Official
Hello lava27,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media