Terrible Service or ****************??

<p>So early in November 2016 I phoned telkom and asked them about their different types of adsl uncapped lines for home use and enquired about costs and so on, after being told that the area where i live that there is only an '4mb' line availability I agreed to it and asked for the installation to be done. i soon thereafter recieved an email saying that i hava to pay an deposit of R700 before the installation is done and so i went to pay my deposit and i than recieved an email again approving the deposit and saying that it would take 5days - 2 weeks working days before installation is done however I waited until after the 25th of december 2016 for my installation to be done adn this what i requested was a 4mb uncapped line at the cost of R599.00 p/m and Line rental for R160 p/m on a month to month deal. so after my instaalation was only done after the 25th december 2016 i was only able to acces my internet from the 4th of January 2017after they sent me an email with my login details and password. so a the end of January I started phoning their billing department to recieve an invoice for January's bill and an account number to which i must pay my bill but after phoning several times throughout February 2017 aswell I only recieved a invoice at the end of February saying that i Owe them R5821.65 For a 4mb line which should have only cost me R760 p/m . After quite a struggle again phoning them on several occations throughout March 2017 trying to get this mess sorted out and getting redirected to different parts of telkom such as billing and maintanance departments and finally getting someone to place a dispute on my account and i than immediately recieved an SMS verifying the dispute has been placed on 4th of March 2017. On the 10th of March i recieved an email with an invoice from telkom stating the following : Cherges for March 2017 : R1,746.89 and Total due for 27th March 2017 : R7,568.55. I am terribly upset with this kind of service as the first telkom assistant that i ever spoke with went through everything with me and assured me the way i was doing it my costs would be less than R800 p/m since this was not a 24month contract and i supp**** my own router. Please help as i cannot afford this terribly incorrect bill which by the way Telkom is charging me for a 100mbs line after being told that 4mbs is the availability for my area and being charged for 4 months of internet usage on this '100mbs'line when i only had 4mbs for January anf February 2017 as my line was cut after February 27th.</p>