Terrible service once again from Telkom Mobile

If anyone is considering the telkom data solutions for their home I'd honestly reconsider as their service is beyond terrible.<br> <br> I've been paying R259 for the past 20 months months for Smart Internet 5GB + Huawei E5776 and a further 5GB after hours. Almost immediately, the modem stopped working and I was moved from pillar to post to get this fixed which was an absolute nightmare. To my surprise this month, I get a statement for R1259. When I called to enquire where the R1000 is suddenly coming from I was told I authorized it. When I requested for proof of this authorization, Thandiwe Manqele from their call centre became rather rude and told me it is not possible!<br> <br> Firstly, this round figure of R1000 is very suspicious and the fact that you can't provide any proof is even more of a concerned. I cannot stand businesses that advertise small monthly premiums and have a million hidden costs. <br> <br> I have requested to have this contract cancelled and will gladly incur the cancellation fee as I refuse to be associated with a business that does not put the interest of the customer first. What on earth would I be doing with R1259 worth of data from R259 for the past 20 months?