Terrible service once again at Telkom

Telkom has really gone from bad to atrocious and I am embarrassed to say that I once worked for them. A simple request to cancel a line that they can no longer provide due to a cable fault has proven to be a daunting task for almost 2 months now; even though I have taken an alternative service with Telkom as a replacement service. (10210 Billing Department - call placed Tuesday 23/4/2019 at about 10:40 duration just under 60 minutes - latest dispute ref ********** 9 - 6 references later and its still no resolution in sight.) Thembisile at 10210 is one of the rotten eggs that are contributing more to the poor image that Telkom already has... Thembisile look up the word "Customer Service" dear heart if you want to make it somewhere in the business world otherwise you will forever be miserable in any job you choose. There is not one good review from people when it comes to Telkom and this is a shame. Telkom you suck and you will always suck if you don't sort out your bad attitudes at your call centers and your bad service delivery.