CS
Carl S
1 reviews | Active since Mar 2015
23 Oct 2017, 09:08
Terrible service on Repair
I have had a deadline since Monday 9th October. A technician was sent out and we were told that the line was broken. The fault has been logged with Telkom and is still down. If you call Telkom, you get told that it is logged and they will attend to the problem. I have not had a line for most of October but I still have received by full account for line rental etc. I feel this is pure incompetence. Why should I be paying for something I don't have. My reference number is 756CNK051017
Helpful (0)
Replies (1)0
Replies (1)CS
Carl S's updateReviewer Update
26 Oct 2017, 11:42Yes, Everyone has told me that the complaint has been received. I'm sure if it has been 2 weeks plus the complaint has been received. All I get told is that the cable is broken and the area is down, yet the entire neighborhood has a working line and working internet. How can the cable be broken and everyone is up and running?
Please, this is a joke and I feel I'm being **** to here.
CS
Carl S's update26 Oct 2017, 11:42
Reviewer Update
Yes, Everyone has told me that the complaint has been received. I'm sure if it has been 2 weeks plus the complaint has been received. All I get told is that the cable is broken and the area is down, yet the entire neighborhood has a working line and working internet. How can the cable be broken and everyone is up and running?
Please, this is a joke and I feel I'm being **** to here.