Terrible Service - No responses - Overcharging - not contactable

<p>I am extremely dissapointed in Telkom - i have submitted various disputes in terms of my billing and not getting responses - instead i have been handed over to attorneys.</p> <p> </p> <p>I spoke with a lady after scoring them 1 on the NPS/NES Survey and she assured me someone will call me within 72 hours. Well guess what, NO ONE called.</p> <p> </p> <p>I got an sms saying i must pay R715 on my bill - this has now grown to R2500 even though I am not receiving the service from telkom - how do you charge someone for something you have not given them? For over 3 months!</p> <p> </p> <p>This is pathetic!</p> <p> </p> <p>I was warned against Telkom and the bad billing but always thought there is two sides to the story - well I guess i should have headed the warnings and not stuck with them ....!</p> <p> </p> <p>Pathetic !!!!!!</p>