Terrible service, no feedback

On 29 September I filled out an application for a Completely Unlimited contract at Telkom Mobile Boardwalk. <br> I emailed all required documents to Zodwa the next morning (Wednesday). I tried numerous times to get a hold of Zodwa to follow up on my application, left messages etc and received no communication. On Thursday Zodwa emailed to apologise for not returning my calls as she was very busy. I explained that I needed it sorted quickly as my MTN contract was terminating and I would have no service by the 2nd. She then stated that she had not even done anything with my application on Wednesday as she did not have time and she only sent my stuff through on Thursday. Thereafter she said that \Head Office"were delaying and then disappeared. I have been trying several times to get a hold of anybody at the store and the phone just rings. I leave messages and emails and no response. If my business is not good enough for Telkom please tell me so I can go elsewhere. <br> This is ridiculous. Telkom does not even have the decency to keep a customer informed. What did I even fill an application for if the so called \""consultant\"" did nothing with it until over 24 hours later? """