YF
Yvonne F

1 reviews | Active since Jul 2011

06 Mar 2017, 11:20

Terrible service (I wish that there was a less than 1 star option)

<p>On the 15/2/2017, I logged a fault becuase the landline and internet was not working. I received a reference number 482CRK ********** and to date no resolution. Whilst I receive sms notifications that it is in hand, I want it resolved. Getting a mi-fi/****le is an option, but it is not my responsibilty to find a telkom store, buy one becuase of your inefficiencies. Resolve your issues and ensure that I get the service that I am paying for</p>

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Replies (2)
YF
Yvonne F's update10 Mar 2017, 11:54
Reviewer Update

Needless to say, the problem has not been resolved which means it did not go according to your plan. I am not surpised.

YF
Yvonne F's update13 Mar 2017, 07:39
Reviewer Update

I went on Friday to get an integrated sim card, but until now the card has not been linked with my ADSL data. Useless does not even begin to describe your service - Telkom is useless after the guy at Cresta told us that it is just plug and play