Terrible service. I want my refund

<p>I app**** to get ADSL installed at my apartment in August. They asked for the deposit end of August which I paid. Subsequently I was told that I could not get the line as my complex does not have lines. I followed the refund procedure and up till now there is no refund. I keep being given the run around when I have sent my bank confirmation details several times and to several people. I am frustrated and I will never use Telkom again for anything. I want my money</p>