TERRIBLE SERVICE FROM TELKOM MOBILE JUNE2017 PROMO OFFER

<p>SIGNED UP FOR THE FOR JUNE 2017 PROMO (huawei p8 lite 2017 - R199) ON 2ND JUNE2017 AND WAS TOLD DELIVERY OF THE DEVICE WILL TAKE PLACE WITHIN 5 - 7 WORKING DAYS. MY ACCOUNT WAS DEBITED WITH THE AMOUNT OF R199 ON 8TH JUNE2017. ON 9TH JUNE I WAS CONTACTED AND TOLD DELIVERY WILL TAKE PLACE SOMETIME THIS WEEK AND THAT I WILL RECEIVE A TRACKING NUMBER WITHIN 24HRS. MONDAY, 12 JUNE2017 CAME AND WENT - NO TRACKING NUMBER RECEIVED. I CONTACT ********** 3 ON 13JUNE2017 AND WAS TOLD THEY WILL SMS ME THE TRACKING NUMBER ( ********** 95A) WHICH THEY DID AND THAT I SHOULD CHECK ONLINE WITHIN 24HRS ON COURIER IT. ON 14JUNE2017 I CHECK WITH THE TRACKING NUMBER AND RECEIVE RESPONSE ON COURIER IT THAT THE WAYBILL NO ********** 95A IS NOT FOUND?! I CONTACT ********** 3... AGAIN... TO FOLLOW UP ON THE ORDER ONLY TO BE TOLD THAT MY ORDER WAS CANCELLED BECAUSE THERE WAS SOMETHING MISSING ON MY APPLICATION NOT BY ME BUT BY SOMEONE ELSE????????? I AM SUPER UPSET AND TELL THEM TO PLEASE FOLLOW UP WITH ME BY 3PM AND DELIVER MY DEVICE BY 9AM TODAY, 15JUNE2017....AGAIN ...NO COMMUNICATION FROM TELKOM TO LET ME KNOW WHAT IS HAPPENING NO EMAIL/SMS. TODAY I AM EXTREMELY UPSET AND WANT A REFUND BECAUSE YET AGAIN I CALLED ********** 3 TO FOLLOW UP MYSELF SINCE THEY CLEARLY DONT INTEND TO CONTACT ME AND I AM TOLD THERE IS NO STOCK OF THE DEVICE ON PROMO AND THEY DO NOT KNOW WHEN THERE WILL BE STOC****!! THEN I AM TOLD I HAVE TO WAIT 21 DAYS FOR A REFUND REALLY!!!!???? AFTER YOU TAKE MY MONEY IN LESS THAN 24HRS OF NOTIFYING ME VIA SMS YOU WILL BE TAKING IT YOU WANT ME TO WAIT FOR 21 DAYS!!!!???? APPALLING SERVICE - AND THEY PUT ME ON HOLD FOR THE MANAGER WAITING FOR ALMOST 8 MINUTES.... REALLY!!!??? LETS SEE IF I GET A RESPONSE TO THIS MESSAGE................ I AM DEFINTELY CANCELLING MY CONTRACTS WITH TELKOM MOBILE AS THEY HAVE DISAPPOINTED ME HEAVILY THIS TIME.</p>