Terrible service from Telkom!!

I would not even give them one star I have been a client with them for many years and its ridiculous how I am battling now. I went to the store to upgrade my contract which is expiring soon and I don't mind the extra charge for taking out a new phone three months before my old contracr is due to expire. When I was there I gave them my new banking info which was not updated and its the second month now, there was also a balance of R90 which showed owing and when I saw that I asked can I pay it as I don't like to owe was told its not necessary as it will reflect on that months invoice which it did and was only due for payment on the 30th of the month however they suspended my service two weeks after I was at the store and I received an email from the debt department! When I called in I was told I had to pay the R90 and wait 48 hours to have my service reconnected which I did after I explained what happened at the store. Even if you 1 cent due they will suspend your account according to the agent. Then I paid the account and I even paid the full amount which included the R90 which I already paid thinking ok I will rather pay in extra..Then I received my new statement and the amount did not make sense so I called in to ask about my account and was told that o sorry they did not put the extra charge for the fee of taking out the new phone( penalty fee) so this month they will be putting it on twice. I was not happy but said ok and I asked them to check that my bank account details has been updated and I was told not yet. Then yesterday got a message saying service suspended called in to find out why as the account us only due on the end if this month was told that I am over my credit limit. I asked them to explain and then i was told my credit limit is R2500 but because of that double charge the account is R2700. No one told me this the numerous times I called them. The lady told me that she will send an email to billing to increase the limit as the account will be paid in full and after 24 hours my service will be back. Checked this morning and it was back only to have it again be suspended now at night. This is unreliable, complete lack of service from telkom as well as incompetence from the staff who access my account every time I call and don't give the client the relevant information so that we can fix the issue there and then. Now we have to keep calling in, then go through the whole story, have emails sent to the departments that need to fix it and wait either 48 hours or 24 hours to have our service reconnected for things we were either given wrong information for or no information at all. Now I have to spend R100 to R200 buying data in order to access what I need to while I wait for my wifi services to come back on as well as my data which I have not received for my contract phone for the past two months. This is really terrible service!