Terrible service from Telkom continues (May 2016 round 2)

At the beginning of May I posted a complaint about Telkom's service (http://hellopeter.com/telkom/reviews/more-bad-service-from-telkom-may-***). Since then my line was restored, but it is now very noisy and I'm only getting half the ADSL speed I was getting before the line went down. The Telkom technician working on the noisy line didn''t solve the issue and just disappeared. Telkom decided my fault is resolved, and forced me to log another fault. So in response I've logged another Hellopeter complaint. I cannot wait for the fibre roll-out in Norwood to be completed so that i NEVER have to deal with Telkom again.