terrible service from telkom business

i paid my account more than a week ago sent proof of payment to 2 different people ********** / ********** then recieve a email from Loraine Hesselman that says the line is reconnected then when i phone to move the line they say the account is still suspended then when i phone the billing department they have attitude and say i must wait this is a business account and im losing money by phoning already more than 15 times and then that customers cant reach us but telkom doesnt care about their customers as long as they get money