Terrible service from Telkom ADSL

I app**** for an ADSL line from Telom in Feb 2015. After receiving some terrible service from Telkom ( which i complained about on hello peter). Some technicians came in and out of my house on different many occasions. The ADSL line till today does not work. the only thing i get from telkom are bills for a service that was never rendered. i have notified them that the service does not work but still no solution. I see now they even handed the account to some dept collectors. This is so frustrating i even regret why i app**** for the ADSL line in the first place. I wish i would have app**** to another service provider.