1 reviews | Active since Feb 2010

09 Aug 2016, 09:24

Terrible service from telkom

<p>Telkom never listens to a customer nor are they capable and trained in resolving any customers problems</p> <p>I have been complaining on a matter that started on 9 may 2016 and has become a billing issue now. Telkom never resolved any of the first problems that I had, and now that I have cancelled the account, Telkom cannot sort this out.</p> <p> Sadly, even liasing with a telkom supervisor (Jody Harris), there is no feedback and communication on this matter.</p> <p>Telkom policy is</p> <p>1. Make the customer sign any telkom deal</p> <p>2. Do not provide the service to the customer</p> <p>3. Bill the customer</p> <p>4. Provide inadequate and poorly trained customer service agents to waste the customers time</p> <p>5. Continue to waste the customers time whilst telkom keeps billing customers</p> <p> </p> <p>DO NOT sign any contracts and deals with Telkom...Worst service and business organisation I have come across...Pathetic service.</p>

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Replies (1)
's update10 Aug 2016, 08:07
Reviewer Update

Standard response. I will not get any response from telkom. This is a fact. I have been down this line in past. Telkom does not deliver, not capable of any solution.