Terrible service from Telkom...

Here I am again back on hello Peter for the same 2016 query. I tried to apply for a new contract with Telkom after a year being informed that my account is closed,they now inform me that I still owe +R3000. I had a cell phone contract and it was due for an upgrade. I upgraded then they started billing me for the old and the new phone. I complain over and over, requested for a refund but didn't get anything back. I started reversing their debit orders and paying the right amount I was supposed to pay. It went on and on till I logged a complaint with the network Ombudsmen and finally I was informed to pay +R800 to close off the account. nevermind the data I forfeited because they decided to close the account. I paid it and received confirmation email that my account is closed. I have forwarded that email to numerous people at Telkom and yet still the same account still owes +R3000. I want to apply for a new fone with this terrible company only because they have the best data plans compared with other networks but I cant... Terrible service I must say