TERRIBLE SERVICE FROM TELKOM

3 months ago I made a call to Telkom informing them that I will be moving house, and require my fixed ADSL Line to be moved to my new address. It has been 3 months and 19 calls later. So 19 follow Ups, 6 of which were requests for a superior to call me back to explain what the delay is. None of which were ever returned. I have in turn decided to stop paying for the service as I don't find it fair to pay for something I do not have for 3 months now. I am profusely dossapointed and disgusted in the type of service I am offered and cannot understand how a simple move or change of address could be something so difficult to do on Telkoms end. So 3 months and counting, still I wait.