Terrible service from Telkom

I have a land line and a data product. The data product contract ended in July 2018. I have been trying unsuccessfully since then to cancel the contract. In the end I stopped paying the account hoping to get a response which I did. They suspended my home phone. After many discussions with many agents they eventually cancelled my home phone instead of the data product. I spoke to Nande at 13:30 on 26 November and was assured they would resolve this.

Below is a list of some of the people I have dealt with via phone and/or email: Chanell Delo Dennill Fransman Eugene Mkhwa**** Rulani Ndlovu Sisanda Ngubombi Zakhona Noluthando Simelane Zoliswa Bosman Unathi Ntamo Levern Davies Verda Goeda Thembisa Telkom Website - although I suspect this person has real name

Below are some of the case numbers I have been sent, ********** 6, ********** 0, ********** 0, ********** 9, ********** 8

I currently have a mail folder dedicated to trying to resolve this with 82 emails in it. Each time I get a new email it has a new reference number, some examples are ********** 35, ********** 15, ********** 55, ********** 80, ********** 15, ********** 26, ********** 76, ********** 88 etc

If there is someone at Telkom who can resolve this please contact me.