1 reviews | Active since Sept 2014
Terrible service from Telkom !!
Terrible service !!
I have taken a data contract with telkom capped at R140 per month as signed for. Its been about 3 months later and now I get a bill for R759!! What the hell??!!
It's a mission to get hold of any consultant as you keep going to voice prompts and after trying seveal times , I evenually spoke to someone named *****wa, whom kept putting me on hold for over 32 mins !! Is this service? She was suppose to assist me with logging a call which I still have not got a ref for.
When I had taken this contract I had specifically said to the sales consultant that this needs to be debited on the 25th every month .. yet there are debits going off on the 31st, 16th and every other date, except the date I asked for and now you guys want to charge me R202 for unpaid fees ????? And I must still pay bank charges ! This is ******* .. I want my refund!! I refuse to pay the price for *********** people !! Your consultant advices me to go find the consultant that helped me when I took out the contract ..how am I suppose to remember his name 1stly and secondly it is NOT my job to do so!
In fact I just want to cancel this damn contract , it's been a few months and I am already having problems !!
