Terrible service from Telkom

Lost my husband in November. Have tried everything in my power to cancel his contract. Even paid a settlement amount of R6800. Been trying to cancel since 20th December. They simply don't care. Bunch of idiots. Spoken to Cele the call centre manager, she has achieved nothing. Spoken to Tsepo from the call centre and he refused me my right of speaking to a manager and threw the phone down. This idiot must lose his job. No people s****s whatsoever. Cake who promised me a resolution and told me to pay the settlement has done nothing. Absolutely nothing. Image comes to mind of a bunch of clowns. They don't know how to do their job. The phone is still not cancelled after paying the settlement. I will make an example of these ****s now. I will cancel every other contract I have now too. Then I will take them to court. They force you to pay pro rata for their mistakes. Not happening. I don't allow ******* to con me. Watch out people! Do not get a contract with this malicious company! No sympathy whatsoever. They promise to call you back all the time. They make promises they cannot keep. Nevermind all the other contracts I have with them. Simply a bunch of ****s who must be taught a lesson now. Consumer Protection Act. I hope this means something to them because I have had enough now. More than a month and not one clown can do their job