Terrible Service from Telkom

<p>In April I signed up for the Telkom R599 Home ADSL special to include: 4 Mbps ADSL, Uncapped, Landline Rental & Modem. After I signed up via the Telkom Website, a lady phoned me back and confirmed everything. Since the a technician came out and installed the service and it works perfectly.</p> <p> </p> <p>I now recieved an Invoice billing me for a 10mbps ADSL line, which isnt what I signed up for. What worse, I've been trying to call Telkom the last two weeks. At first their network was offline (which is odd because Telkom provides networks).</p> <p> </p> <p>After their networks finally came on line, I was referred from the Accounts department to the Sales department and then to the Residential department.</p> <p> </p> <p>Everytime I call the Residential department, the person tells me to hold on for a second and then the line gets cutt of.</p> <p> </p> <p>I will not pay the Invoice as it is not what I signed up for!!</p> <p> </p> <p>This is the first time I made use of Telkom and I am really starting to regret my decision.</p>