1 reviews | Active since Feb 2017

01 Mar 2017, 13:20

Terrible Service from Telkom

<p>Since 08 February 2017 a fault report was reported on my ADSL line by my service provider (Afrihost) to Telkom. When I phone the call centre on a daily basis, I get told that a technician has been assigned.</p> <p>I was told that the fault is now with the cables department and a new technician has been assigned. This will probably be the tenth technician that gets assigned to sort out the problem.</p> <p>I've complained on hellopeter before, but still nothing gets done. It is day 21 now and I've heard nothing, except that a new technician has been assigned.</p> <p>When I ask Telkom to ask the technician to contact me regarding any update, they tell me that the technician is unavailable.</p> <p>This is disgusting service to say the least and yet they still demand you to pay for their dreadful service</p>

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