Terrible service from Telkom

<p>I should have never signed up for a Telkom landline contract, but indeed I did and I have been trying since July 2016 to get them to send me my contract, because when I asked a copy instore in May 2016 when I signed up for the contract, I was told I can't get one, but that it will be emailed to me... It's January 2017 and not only do I still not have my contract, but the amount that has been debited against my name on every invoice I receive is much more than what I signed up for. I have been trying my absolute best to sort this out with them directly via facebook messenger as well as their online help portal, but to absolutely no avail. I hate receiving messages saying that I still owe them money, which I don't, after still not having received my contract. I am furious at and fed up with Telkom!</p>