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SunAA(C) Swart

1 reviews | Active since Mar 2015

20 Dec 2016, 08:42

Terrible service from Telkom

<p>I phoned Telkom in September to move my line from one house to another in the same yard. I was told there will be no additional charges. Guess what I was charged R800 to move my line from one house to another on the same yard ****erally 10 meter move). This is really ridiculous. I have to pay R800 for a line to be moved 10 meters further. Absurd if you ask me.</p> <p>Today my line has been suspended again after I phoned the Telkom billing department the 2nd of December to make sure I pay the correct due account. The Telkom billing department told me that I owe R1492.90 and I payed R1500. Apparently I still owe R900????? When was this mentioned to me? Not even on the account or SMS i received. Even though it was Telkom's mistake for not giving me the correct amount of what I owed, I will probably still have to wait 48 Hours before my line will be activated again. Horrible service!!!!!</p> <p>I would not recommend anyone to use Telkom as a service provider as the info they give is incorrect and you have to suffer the consequences.</p> <p> </p>

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