TERRIBLE SERVICE FROM TELKOM

<p>Good day,</p> <p>I have been trying to get a reply from Telkom since 17/11/16, reference no. 408098 regarding my</p> <p>sons internet service which was not cancelled as instructed on the 18/02/16. I want to know why</p> <p>the service was not terminated end March 2016 (one month's notice period) after Telkom acknowledge receipt of my sons cancellation form. My son has now been handed over to Nu Debt Management, Johannesburg, and I have not received any feedback from them either as they are waiting for Telkom to respond to their query regarding the cancellation which was not done. Surely this is unacceptable service??</p> <p>Thank you.</p> <p>Kind regards,</p> <p>Lee-Ann Gardner</p>