Terrible service from Telkom

<p>I use my Telkom ADSL for business and it went down on Friday 18/11/2016. I called the fault in on Saturday 19/11/2016 and was given the reference number 346CRK191116. A few calls later and we were told that it would be attended to on Sunday, as it was a business line. On Sunday, 20/11, I phoned in quite a few times and they only logged 2 of my calls. Someone from the technical centre contacted me and advised that they would be dispatching a technician.</p> <p> </p> <p>At 17.40 pm when I phoned, I was advised that a technician had been at my exchange at 15.45. This is impossible, as he would have had to come through my property to reach my exchange. This morning I have called at least 4 times, and been told that a technician has not been allocated to my fault as of yet. I am FURIOUS, as I am losing money with each passing minute. I run a business from home and rely on the ingternet to complete my work.</p> <p> </p> <p>I was just online with an agent who has advised that a technician will only be allocated on Thursday 24/11. I will be out of business by then!!!!!! I pay my phone bill in full each and every month without fail and this is how I am treated. I want this escalated immediately!!!!!!</p> <p> </p> <p>Contact me on ********** now!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p> </p>