Terrible service From Telkom

<p>Telkom mobile keeps debiting incorrect amounts from my bank account consequently causing my other debit orders to bounce as they go off from the same bank account. This is not the 1st time happening, I believe I have made 3 calls to Telkom about the same issue previously. My August invoice for the month 01/07/2016 to 31/07/2016 was R1057.20 . I had R1100 in my bank account but the debit order did not go through for some reason. They kept quiet until my number got suspended. My September invoice for the month 01/08/2016 to 31/08/2016 was R1271.85 . on the 23rd of September I got a notification for R2000 debit order from Telkom and then on the 26th of September I got a notification for R465.40 . If I add up both amounts they add up to R2465.40 . My biggest issue is that I left enough funds in my bank account for all my debit orders to go through successfully. My car insurance, my tracker and everything else went through until Telkom took R140 more than what they are entitled to. As a result my debit order for my car bounced which is a huge inconvenience for me. I called Telkom this morning but my phone is blocked from calling them as they have suspended my number. I then called using someone else’s phone this morning 26/09/2016 and spoke to Noma who said there is nothing they can do as they have to wait for the funds to reflect 1st before they can do anything. I cannot stress enough the level of frustration they cause as I keep having to take time off my life to call them so they can fix such issues. If it is not incorrect data, they ***** money from me, if it’s not that their internet is not working, if not that then I come across a call center agent who knows nothing about their products and services. I want out of my contract now and when I asked for options, Noma said she cant tell me what to do or not to do. Unbelievable.</p>