GS
Grant S
1 reviews | Active since Feb 2015
09 Sept 2015, 17:06
Terrible service from Business call center
Disgusting service from your business call center. I had my voice and ADSL line install on the 08/09/2015. Everything was working until about 4pm on the 09/09/2015. When I speak to support they say I must speak to sales, When I speak to sale they say I must speak to support. After 6 times of transfers and calling back when I was speaking to support and asked to speak to a manager the lady put me on hold then hung up on me. We are trying to run a business and telkom is not helping. Again Im shocked at the terrible service that telkom is providing
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Replies (1)Telkom's replyOfficial
09 Sept 2015, 17:46Hello gpb51,
Thank you for making contact.
Please be assured that we will look into your query with further investigation underway and feedback to follow.
Your reference number: SM144132.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Please be assured that we will look into your query with further investigation underway and feedback to follow.
Your reference number: SM144132.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply09 Sept 2015, 17:46
Official
Hello gpb51,
Thank you for making contact.
Please be assured that we will look into your query with further investigation underway and feedback to follow.
Your reference number: SM144132.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Please be assured that we will look into your query with further investigation underway and feedback to follow.
Your reference number: SM144132.
Regards,
Boitumelo
Telkom Social Media Team
