GS
Grant S

1 reviews | Active since Feb 2015

09 Sept 2015, 17:06

Terrible service from Business call center

Disgusting service from your business call center. I had my voice and ADSL line install on the 08/09/2015. Everything was working until about 4pm on the 09/09/2015. When I speak to support they say I must speak to sales, When I speak to sale they say I must speak to support. After 6 times of transfers and calling back when I was speaking to support and asked to speak to a manager the lady put me on hold then hung up on me. We are trying to run a business and telkom is not helping. Again Im shocked at the terrible service that telkom is providing

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Replies (1)
Telkom
Telkom's reply09 Sept 2015, 17:46
Official
Hello gpb51,

Thank you for making contact.

Please be assured that we will look into your query with further investigation underway and feedback to follow.

Your reference number: SM144132.

Regards,
Boitumelo
Telkom Social Media Team