Terrible service for internet setup

I have recently installed an ADSL line from Telkom. The technician did not leave a modem to setup the internet and then says to me that I need to contact the call center to get the access detail. I have been calling the call center for the last 3 days and have been transferred from department to department, wasted at least 2 hours at a time on the call.<br> <br> they will not give you a direct number to speak to the correct department and continuously transfer the calls. I am considering cancellation before I start my contract with Telkom if this is the service I am receiving.