1 reviews | Active since Mar 2015
Terrible service even after reporting Telkom onlin
Good day<br> my previous complaint concerning Telkom has still not been met.All was done was a few MB loaded which was not the total oustanding on free data and calls.I have now had my 2 other lines disconnected once again by Telkom for the simple reason that once again the debit which is supposed to be debited on the 15th has once again not happened.Why is this so difficult?We are now in breach of contract as the ownes is on Telkom to follow the simple debiting instructions.Please may i have a responsible person evaluate my account and to call me as i am still awaiting a call or a appology from the 17th of february2016.<br> my number *** and the WIFI moem have now been switched off....why is that?I appologise if i do come across angry but this is now a 7 month fight to have the simplist thing done correctly.i am not sure if i should personally head upto the directors/ops managers to have this resolved.my Wife (Mrs Thyssen) operates a business off the *** ,she is now losing customers and business,who will fit the bill for the second time around?This is discusting how customers are treated and ignored.<br> No thanks
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
