CV
Christine V
1 reviews | Active since May 2015
12 May 2015, 17:50
Terrible service delivery and incompitence
Have been waiting over a month to get connected. If you wish to reach Telkom you have to wait at least 40minutes every time you call and even when someone answers, you are only referred around without getting any help. The company is more concerned with billing you every month that actually helping their clients use their services.
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Replies (1)
Telkom's replyOfficial
14 May 2015, 09:45Hello X10vanas,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line connection query and we will revert back to you with feedback.
Your Social Media reference number is SM110615.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line connection query and we will revert back to you with feedback.
Your Social Media reference number is SM110615.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply14 May 2015, 09:45
Official
Hello X10vanas,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line connection query and we will revert back to you with feedback.
Your Social Media reference number is SM110615.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line connection query and we will revert back to you with feedback.
Your Social Media reference number is SM110615.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***