rK
rumaisa K

1 reviews | Active since May 2013

21 Sept 2015, 16:05

Terrible service delivery

Dear Igsaan <br> <br> Thank you for your response however maybe you should inform the department that people have jobs and can't always answer the call at the time. I missed the call from Telkom due to being busy consulting with a patient and I tried to call back but there was no contact details left to contact. I tried calling the number that I received the miss call from however the call couldn't go through. I waited for the call again on Friday and today and no one called. This is absolutely despicable service delivery!! The person who called should have at least had the decency to provide some sort of contact details that I could contact back on.

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Replies (1)
Telkom
Telkom's reply21 Sept 2015, 16:53
Official
Hello RumaisaK,

We certainly understand the frustration and acknowledge your query.

Please be assured that this matter has been escalated to our Technical Department and feedback will follow.

Your reference number is SM146358.

Should you need to contact us for any further questions please contact us via Email: ***.

Regards
Frank
Social Media Team
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