Terrible service delivery

Hi good day,<br> <br> Please can someone help me,Im busy losing my sense of humor with the poor delivery of service from Telkom<br> I have been either battling to get thru to Telkom(some times even up to an hour),and then when im eventually on the phone with them,I struggle my back side off to get them to install my ADSL line at my Residents,one day I get told there is no infrastructure and the next day someone els tells me that there is infrastructure,excuses are made and no one takes responsibility,I just need to have my ADSL line installed,seeing that I will be using it for business purposes as well<br> <br> I hope we can get this matter sorted out as soon as possible<br> <br> Thank you so much<br> Ruan