DB
Derick B

1 reviews | Active since Oct 2013

03 Jun 2016, 20:18

Terrible service delivery

<p>From one issue to another what in the world will i ever do to get through to telkom ? I receive my bill this month and i am thankful for the credit that was processed to my account. But one problem, please advise why i have 3 cell numbers/contracts still showing as active if i have cancelled these respectively ? Please have this sorted out asap as i have received confirmation that the cancellation forms have been received. Process these cancellation ASAP as i will not be held liable for invalid invoicing .</p>

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Replies (1)
Telkom
Telkom's reply05 Jun 2016, 12:12
Official

Hi derick2387

Thank you for making contact with us again


This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:AI***

Regards
Luleka
Telkom Social Media Team