Terrible service

The customer service from Telkom is non existant.

Even though my account was up to date. The double debited my account on the 15th. Struggled for 2 days to get feedback, and received nothing. Then I had to get my bank to reverse the debit order.

They then went and hander me over to attorneys for an account that is fully up to date on the same day as the double debit. To date still no feedback, and you cant get hold of anyone at Telkom to sort out the problem. No matter how long you wait.