Terrible Service

I had a trial for Open Serve which expired on the 21 December 2024. I went to the shop Northgate to set up a debit order and to activate the service. Eventually on Sunday she loaded the debit order and I was told that it will work today 23 December 2024. When I went to remind her Amanda Kotelo she told me that I'll have to wait for the technicians as she doesn't have their details. What ****ed me off is that when I did the laptop contact she was or rather looked interested but now it seems as if she doesn't care. I need the service to be connected as I have things that I need to do when I get home. When I called the contact centre the person who was assisting me he made me feel like I'm stupid, he was condescending. I dispice it when people do that. I was with Vuma which did not take years to deliver service, I know Telkom doesn't care, they have a lot of clients ," who am I" . All I need is for the service to be connected.