1 reviews | Active since May 2023
TERRIBLE SERVICE, CONTRAVENTION OF THE POPIA ACT
If I could give a lower star I would. This company is an utter disgrace. Each month they take the full amount due to them via debit order, only to disconnect my internet mid way through the month, that means I pay for a full month of service and only get provided with services for half a month. This has happened for 4 consecutive months now. They hand you over to Attorneys each month and you must bear the brunt of being threatened by Attorneys, like you are a ******** in arrears, yet you pay for the service. Each time one speaks to a consultant or visit the branch, the one person knows less than the next. I get told that there is nothing wrong with my account, yet it gets disconnected each month? This is by far one of the worst network providers in our Country, they have no regard for clients or customer service and simply care about *****ing money and providing half the services offered. I am waiting for someone from head office to contact me, but judging my their terrible service, the phone call will most likely never come, even if it does, there will be no resolution, there has been no resolution in 4 months, why would it change now? Telkom contravenes the POPIA Act and sues their loyal customers simply by payment our accounts. The entire Telkom should be liquidated and sold as they are simply robbing us.
