Terrible service continues part 3 - AI***

<p>perhaps I will be lucky the third time. 1 week later after my second HP report, I received a call from Telkom and was told like the previous call, they would investigate and get management to attend to it. Guess what, exactly NOTHING has happened or changed. I called the sales office to cancel to which they told me I need to send them a email requesting that, funny thing is when they signed me up, THEY CALLED ME and we did it over the phone, but to cancel I need to mail? I still have no internet and now also don't have a landline. Will this ever end? And let's not forget, all my internet woes started when I changed my ISP to Telkom, 8 years of MWEB and no issues. Oh, I also tweeted them and got no response. Am I being unreasonable wanting a working line that I have been paying for from March? If so please let me know. </p>