Terrible Service by Telkom once again
hi i requested for a new telkom land line, so the consultant informs me of the R199 package with an installation fee or i can opt for a no installation fee line for R216, i agreed i was told i will be informed when the line will be installed, after 6 days no line installed and then i get an sms stating that i must pay a deposit off R700 to get the line installed, yet the consultant who sold me the package did not inform me that there could be a charge etc etc
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Replies (3)'s updateReviewer Update
27 Feb 2018, 15:07after waiting on the line for a team leader for over 35 min i was told that the team leader will call me back, it has been more than 24 hours and the team leader has not called me the team leader's name is Akeelah
's update27 Feb 2018, 15:07
Reviewer Update
after waiting on the line for a team leader for over 35 min i was told that the team leader will call me back, it has been more than 24 hours and the team leader has not called me the team leader's name is Akeelah
's updateReviewer Update
05 Mar 2018, 08:06i get a response and all i get told is it being "escalated to the relevant department"
's update05 Mar 2018, 08:06
Reviewer Update
i get a response and all i get told is it being "escalated to the relevant department"
's updateReviewer Update
22 May 2018, 16:13still no response
's update22 May 2018, 16:13
Reviewer Update
still no response