1 reviews | Active since Jun 2016
Terrible service by Telkom
<p>I took a tablet few years back on contract. There was something wrong with it-i took it for repairs at Sandton City.</p> <p>When i came back in two weeks time- to find out the Telkom shop at Sandton City have closed down. When i called the call centre, no one knew anything about my tablet, they could not trace it...That was the end of it-this was last year April.</p> <p>On the 26 March-I went to the Telkom store at Mall at Reds to close my account and i was told i need to serve one month notice-which is understandable but now its been two months and my account is still not closed-still receiving invoices. I went to the Telkom store at Mall of Africa-no one could assist me-not that i was surprised.</p> <p>In my experience with Telkom they know nothing about customer service-they are happy to onboard you but when it comes to maintance , they dont show up and also if you want to exit-they make it impossible and yet their customer service is not u p to standard.</p> <p> </p>
Hi nosisalutho
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience caused.
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Regards
keagan
Telkom Social Media Team
Hi nosisalutho
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience caused.
Interaction ***
Regards
keagan
Telkom Social Media Team
