SQ
Sinesipho Q

1 reviews | Active since May 2017

10 May 2017, 11:50

Terrible service by store manager (Rosebank Mall) and fellow employees

<p>The person who was helping me out with my mobile contract messed up my contract. I signed up for R150 spending limit but I received an invoice of R500. What's the whole point of signing a contract if the store can easily be in breach of that contract!? Worst part is, the person responsible for this does not want to take accountability of his mess. The store manager was so rude to me. She simply refused to assist. Instead she said I must call customer service which was rude as well. They simply hung up on me when I tried to explain my situation. I'm highly disappointed by Telkom. This is the last time that I'm doing business with them. I wouldn't advise anyone to take out a contract with them!!!!</p>

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