Terrible service and turnaround time!

How long does it take to get an Telkom ADSL line installed at my residence?? A technician came through on Friday to do the installation, and mentioned that there is a damaged/faulty wire outside the premises. I asked what I could do to speed up the process, and he mentioned that there is nothing I could do until they (Telkom) sent someone out to check whether the fault is within my properties' boundary or not. If it is within my property boundary it is my responsibility, if not, it is Telkoms. I was assured by the sincere technician that this will be completed by Monday (yesterday). Still no progress. On top of that, a down-right rude Telkom operator phones me this morning to ask me how far I am with repairing the damaged line, because I am holding THEM up. He then proceeds to dismiss what I was told by the technician as an error on my side, all the while not allowing me to fully explain the situation. The operator then assured me he will get in contact with the technician, and get back to me with a solution within the hour. That was at 09h00 this morning! Still waiting.. \Leading telecommunications company""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;544212;529;9;2;0;1;0;0;2;15/04/29 10:07;176;NULL;15/04/15 0:00;15/04/29 7:11;Still waiting for call back!!!!;7,90E+12;;***;I called in beginning April to cancel my car insurance from my business insurance. To date still waiting for the call back. Not only been pushed from one agent to the next but wen I finally speak to someone I was told and agent will call me back. Its almost month end and still not resolved. Not happy customer. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;819825;67;21;2;0;1;0;0;2;15/04/29 13:36;176;NULL;15/04/29 12:29;15/04/29 10:40;Misleading Information;8,41E+12;;***;I joined Old Mutual in 2012 and have two policies with them. My only concern with Old Mutual is if they could train their Financial advisors on integrity. What is promised is not what is carried through. Their biggest concern is signing people up whilst deceiving them. This impacts the Integrity of Old Mutual badly. Consultants are only focused on sales and not elaborating on the product. infact they lie. If i knew that my retirement policy could not be withdrawn if it exceeds 7000 i wouldnt have signed up. i was too young when i took it, and i was told that i could withdraw at any time. I cannot withdraw the amount as it is now 7500, it exceeds with 500. I am struggling to pay for my mother's hospital bill as he has heart problems, i have always thought that i could access this amount. The advisor promised that i could have access to the amount. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;732193;25;1;2;0;1;0;0;2;15/04/29 13:48;176;NULL;15/04/29 12:19;15/04/29 10:52;money scan and Nedbannk doesn't wanna help;***;ATM;***;On Monday we went to a nedbank ATM in jabulani mall<br> My sister put her card in..punched in her pin selected R500<br> The machine swallowed the card then she received a notification saying she withdrew R500 .but the money didnt come out<br> <br> She went to the branch and spoke to Poppie..who then told my sister that it is a ****, the card was cloned..but the Bank will not be able to reemburse her..this is probably because my sister doesnt knw her consumer rights..I will go to the Ombuds man on her behalf because we used a Nedbank ATM .and other Banks have placed stringent security measures at theit ATMs but nedbank hasnt....they say it's not their fault..like hell it's their fault.<br> <br> My sister works a butcher she gets paid R500 a week...<br> All her salary was taken .she has two kids and need to buy a bus ticket.. We now its only R500 but it's all she had ...if it was a rich person who withdrew R5000 they would have refunded the money<br> <br> After I go to the ombudsman ill sue the bank in court <br> They better pay my sistet and make their ATMs safer like FNB.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844657;172;9;2;0;1;0;0;2;15/04/29 14:45;176;NULL;15/04/29 13:36;15/04/29 11:49;failing to provide with courtesy car;***;courtesy car department;***;i had an accident yesterday 28/04/2015 at 13:08 phoned the insurance foir towing truck and they said it will take about 30 minutes to come on scene but i went to 15:30 hour that was when i decided to drive my car home since it was still drivable . i let them know that i cant spend the whole afternoon on the side of the road and they said its fine if i did take car but should send it for assessment the next day which is toiday. so nowwhen i request a courtesy car since i willl leave the car for repaires they say it is not included on my policy of which i am saying that is not possible how can i take an insurance without courtesy car thats riduculors really . soi requested aprintout where i signed denying a curtesy car but its nit available. so i told them them shouls make me awre of that and i wouldnt allow an insurance without a courtesy car so they siad i should hire myself a private car so how and where am i going to getvthat cash from since i stll need to pay for an access for my car to be repaired. {leases Peter help me out these people are playing games with me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;614340;53;13;5;0;1;0;0;5;15/04/30 13:12;176;NULL;15/04/28 11:47;15/04/30 10:16;EXCELLENT CLIENT SERVICE;Invoice 108155;Johnny - workshop;***;Ek het Heidelberg Nissan op 28/04/2015 teen 15.30 besoek. Die linkerkant voorruit van my Tiida motor het probleme gegee. Johnny van die werkswinkel het onmiddellik na my voertuig gaan kyk en voorgestel dat hulle die voertuig na die werkwinkel neem om vas te stel wat die probleem was, ten spyte dat hulle besig was. Hy het later teruggekom en voorgestel dat ek my motor daar los sodat dit herstel kan word. <br> Daar is gereel dat iemand my by by woning gaan aflaai.<br> Ek wil net graag vir Heidelberg Nissan gelukwens met die puik diens en vriendelike personeel. Telefoniese boodskappe geniet spoedige aandag en terugvoering. <br> Ek wil graag Johnny van die werkswinkel uitsonder vir sy uitstekende kli?nte diens.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845287;704391;9;5;0;1;0;0;5;15/04/30 16:19;176;NULL;15/04/30 15:12;15/04/30 13:23;Miway call centre ;8,81E+12;David Nkotsi;***;David was very helpful and friendly. He made moving day so much easier! Thanks you ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846250;806;21;5;0;1;0;0;5;15/05/04 15:31;176;NULL;15/05/04 14:26;15/05/04 12:35;Best Service Ever;***;Nonhlanhla Hadebe;***;I would like to express my gratitude and compliments to Nonhlanhla. Her attitude and speedy service is second to non. <br> <br> I would like to encourage other customer care consultants to do the same.<br> <br> Thank you Ms Hadebe. You're the best<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;64722;85;16;2;0;1;0;0;2;15/05/05 11:16;176;NULL;15/05/05 10:18;15/05/05 8:20;Autopage ******* - beware, limits removed;1.***4;;***;Over the past month, Autopage has unilaterally removed the pre set limits on their accounts. This was with no consultation / communication with their customers. I use my data contract for my iPad, and usually when I have used my limit, Im unable to connect via 3G until the limits are set again each month. This past month, I had a query with my account, and called to investigate and was told my account was suspended for overuse at R 5000. I was horrified. There had been no communication about it at all.<br> <br> My Bill per the attachments is usually R 700 per month, and this month it jumped to R 7 000. Apparently I used my usual limit and then used extra data and the cost was R 1 000 per Gig!!! A complete *******.<br> <br> I have emailed etc Autopage, and called their call centre, and they are totally unwilling / unable to help.<br> <br> Completely unaccepable<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;243834;28;1;2;0;1;0;0;2;15/05/05 12:58;176;NULL;15/05/05 11:57;15/05/05 10:02;WHAT REWARDS??;8,21E+12;;***;My Absa Rewards fee has been deducted every month very diligently, but I have not received any rewards since February. Feedback from Absa - Please be advised we are currently working on your case as soon as there is any feedback we will contact you and provide you with the feedback. When I phone they log a complaint, but NOTHING has been achieved. They are selling me a product which they are not producing - I call that *****ing. How can you take my money very month and not give me the service I am paying for? Please can ANYONE get back to me with a better responde than, we are working on it?? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;575942;188;16;2;0;1;0;0;2;15/05/06 7:49;176;NULL;15/05/06 6:35;15/05/06 4:53;C for yourself...;8,60E+12;Pauline Kgabane/ Monique Gregory;***;On Monday I bought R5 airtime and sent 2 sms's, Tuesday morning I had no airtime or mins left. I called Cell C and spoke 2 Monique(DBN), I weren't happy with what she was telling so I asked 2 speak 2 a team leader, when I did ask for a team leader, she cut the call. I then called back and spoke 2 Pauline(Team leader) Pauline then said I have been streaming something on the net which I was not, so I'm the complaint but its her word against mine? She told me 2 call the Technical deptment so I said I could not and asked her 2 get them 2 call me and she said she could not do that I have 2. Am I not a valued Cell C customer? Is this how Cell C treats their customers? I would like 2 know where did my airtime vanish and my free minutes vanished to in detail! And I'd like 2 have the remainder of my airtime back.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;763317;540;1;2;0;1;0;0;2;15/05/06 10:15;176;NULL;15/05/06 9:04;15/05/06 7:19;Please can someone give me feedback!!;9,30E+12;;***;I have app**** for a loan at the Leeupoort branch in Boksburg on Saturday the 2nd May , have not yet had any response. I was told that the money will be paid out on Monday the 4th of May they just had to confirm employment, I'm very disappointed that no one at African bank can pick up the phone and call me just update me tell me whats going on. it has been 48 hours already please get back to me. I have wasted all my airtime calling and all they keep on saying is that head office is still processing your application. Please can i have feedback;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847613;1377;1;2;0;0;0;0;2;15/05/12 10:26;176;NULL;15/05/07 9:22;15/05/07 7:30;Poor service and turn around time by Wesbank;7,81E+12;Call Centre agent;***;I requested a vehicle settlement letter from Wesbank and assured it would be sent by courier within 5 working days if I paid a courier fee, which I did immediately. After 7 working days I had not received my papers and I called the Wesbank call centre four times. First time the agent was rude and told me to call courier. Next three times agents were friendly but it did not solve my problem and they did not call me back to explain how to reach the couriers. They did give me three telephone numbers for the couriers that did not work. I was cut off 9 times when I actually got through to UTI's automated response. I sent two mails to Wesbank to complain and only got an apology response two working days later after I sorted out the problem myself. They need to find new couriers and empower call centre agents to return calls and solve problems. I eventually received the papers more than 48 hours later and it delayed the sale of my car. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;317026;357;16;2;0;1;0;0;2;15/05/07 14:45;176;NULL;15/05/07 13:34;15/05/07 11:49;2GB DATA + 2GB NIGHT DATA GONE IN 60 SECONDS!!!!!!;I***;;***;YDAY AFTERNOON WE DID A FILE VAULT UPDATE ON MY PC GOING INTO THE EVENING, I STOPPED LAST NIGHT BECAUSE THE LAPTOP HAD TO BE ON CHARGE THE WHOLE NIGHT, MY DATA STICK WAS OUT OF MY LAPTOP THE WHOLE TIME, I CONTINUED THE UPDATE AGAIN THIS MORNING ALL THIS TIME WITH NO DATA CONNECTION, AFTER IT WAS DONE, I PUT MY STICK IN AND THE FIRST THING I LOGGED INTO WAS MYVODACOM TO CHECK MY DATA WHICH IS WHAT I ALWAYS DO, TO MY SURPRISE, I SEE THAT OUR DATA SIM ( *** ) IS DEPLETED, EVEN THE 2GB NIGHT OWL WHICH I NEVER USE, I CALLED IN THIS MORNING AND WAS TOLD BECAUSE I DID AN UPDATE OR DOWNLOADS? HOW CAN MY DATA BE SWIPED THE SECOND I PUT IT IN? VODACOM IS SAYING THAT WHEN YOU PUT IN YOUR STICK, THE DATA WILL BE TAKEN OFF AFTER EVERYTHING, I DID A SUCCESSFUL UPDATE WITH NO DATA AT ALL, I RESTARTED MY PC BEFORE I COULD USE IT AND EVERYTHING WAS DONE, HOW CAN MY NIGHT OWL DATA ALSO BE DEPLETED WHEN I NEVER USE IT? IF YOU ARE SAYING THAT MY DATA WILL GO AFTER I DO A SUCCESSFUL UPDATE THAT REQUIRES NO DATA, WHAT HAPPENED TO MY NIGHT OWL WHICH CAN ONLY BE USED AFTER 12 MIDNIGHT? I WAS TOLD MY BILL IS AT R862, ONLINE ITS SHOWING R1071, PLS SORT OUT BECAUSE THERE IS NO WAYS I AM PAYING..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;649527;899;14;2;0;1;0;0;2;15/05/09 23:51;176;NULL;15/05/09 22:54;15/05/09 20:55;RE: BAD ATTITUDE;7,41E+12;NO NAME TAG;***;ON THE 07TH MAY WAS AT FOSCHINI STORE THE LADY WITH HAIR/HAIRPIECE, LIGHT IN COMPLEXION WAS EATING CHAPPIES GOSSIPING TO THE OTHER ONE THAT IS WORKING ABOUT THE LADY THAT CAUGHT HER BOYFRIEND WITH ANOTHER LADY IN FRONT OF US CUSTOMERS SHE WAS FOLDING HANDS DOING NOTHING. IT WAS 17H00 AND THE THE STORE WAS ABOUT TOO CLOSE AND LIGHTS WENT OFF THATS WHEN SHE UNFOLDED HER HANDS AND STARTED ASSISTING CUSTOMERS.<br> <br> WILL YOU KINDLY ADDRESS THE ISSUE OF STAFF ATTITUDE AND GIVE SOME WORKSHOP ON HOW TO CONDUCT SELF INFRONT OF CUSTOMERS.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;640477;33;1;2;0;1;0;0;2;15/05/11 8:39;176;NULL;15/05/08 0:00;15/05/10 5:43;STICK TO ONE POLICY;8,91E+12;;***7;I needed to access my Investment plan as i relocated to JHB to get stuff that i needed for my new place. I was told that the only way i can access the money is to place a notice or bring proof to any FNB bank and they will assist. I was never told that it only applies to emergencies only and i doubt it was written anywhere on the terms and conditions. So i got a quotation of the stuff i needed and went to the bank at OR Tambo Int Airport, where i told the agent what im looking for and gave her the quotation. She than said that you will not get anything as this is not an emergency she said.She then went to speak to her manager and came back and told me they cant assist me as the things i wana use the money for is not an emergency. And i remember last time i took a quotation for buying wheels, and no body gave me run arounds, and she told me that every manager uses they on discrition. My question is, if you have a policy in place why would you wana use your own discrition. It might not be an emergency to you guys but for me it is.Can you kindly ask one of ur agents to contact me as i want to cancel this whole investment thing. You giving me a hard time with my own money. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;448176;33;1;2;0;1;0;0;2;15/05/11 10:04;176;NULL;15/05/11 9:01;15/05/11 7:08;No History Statements;***;Call Centre;***;I need Statements for both my business account and my personal account for August 1997 onwards, for a ***** case. I am struggling with this now for the past 2 months. I phoned the call centre and everything went smooth, even received a reference nr RD*** for the business account. From there the process is standing still. Till now I did not receive any bank statements for that period. I do need it urgently. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;207263;793962;16;2;0;1;0;0;2;15/05/11 10:53;176;5;15/05/11 9:48;15/05/11 7:57;Dispute still unresolved for overcharging!! ;8,10E+12;;***;I have a Telkom ADSL Line which I usually am billed R384 pm for. In Feb I was charged and debited R1194!! I had called to query and a dispute was logged on 4 April. Apparently Telkom had been charging me data yet I have a data package with Afrihost. At NO TIME DID I REQUEST DATA FROM TELKOM!! To date no phone call and no refund. I had also cancelled the data package in fear of being charged again. In March I was then charged R784 an apparently the data was not cancelled. <br> <br> To date no call! This is pathetic!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;269762;833070;18;2;0;1;0;0;2;15/05/12 11:22;176;NULL;15/05/11 10:21;15/05/11 8:26;REFUSAL TO CANCEL EVEN AFTER IMMIGRATED;***;;;We have called the TV License department on 3 occasions now explaining we have left the country and we need to submit a cancellation subscription form. On all 3 occasions we were promised it would be emailed to us but they just don't carry forward their promise. We are now threatened with debt collection and black listing with a judgement. IT IS RIDICULOUS. They are *****ing from us! CANCEL OUR SUBSCRIPTION!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;848922;372;9;2;0;1;0;0;2;15/05/11 12:10;176;NULL;15/05/11 11:04;15/05/11 9:14;Burst geyser;***;;***;On Friday 8 May at about 7am I logged a claim to the EMERGENCY line - claim ***. The response time on the call was brilliant and I was helped immediately, but this is where it stopped. From here onward I the customer had to struggle and fight with YOUR service providers to the extend that by 5pm that afternoon I still did not have a new geyser (which to me is an emergency item). I find it unacceptable that I have to follow up with YOUR service providers. YOU provide ME with a service and YOU should MANAGE the entire process from the claim has been logged until such time as the job has been completed by YOUR service provider. You force me to use YOUR contractors but then I need to fight and argue with them. If I used my own plumber the geyser would have been replaced by 10am the morning - guaranteed. THEN also, your process of forcing me to use your service provider has caused me to put people at risk by needing to draw R2000 cash at an ATM before they would replace my geyser. This unacceptable !!! Not only is this a risk in this unique SA which you so nicely picture in your tv add, but also there are technology available to prevent cash payments. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849223;941;16;2;0;1;0;0;2;15/05/19 18:12;176;NULL;15/05/11 17:00;15/05/11 15:16;phone gone for good;7,91E+12;jade;***;I've been with virgin mobile for six years.in February last year I took a Nokia 720 phone.it ddnt last me two weeks before it broke,since then its been in and out of repairs till today.i took it for unfunctional button n it came back with a cracked screen.they had to rebook it for repairs again and its been gone till to date.can anyone help,im paying for something that I dnt have.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;667658;793962;16;2;0;1;0;0;2;15/05/12 13:49;176;NULL;15/05/12 12:46;15/05/12 10:53;Telkom technician has bad attitued;***;Andile;***;I reported line on 5 May ***, luckily before the line was dead I had call forwarded my phone to my cell, this morning I followed up with Telkom finding out on line. I was told a technician will be sent today. I got a strange missed call on my cell from number ***, I called it and it was the Telkom Technician he said he called the broken line because he cant find the place?? He phoned a line that is dead luckily call forwarded, does Telkom pay for this call?and for my call phoning him back from my cell phone?But what was so unpleasant is his attitude. I and my domestic have been here all morning he did not come fix the line and he said he would not come back, and that Telkom must find another technician... his attitude was unbelievably bad;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849814;55;14;2;0;1;0;0;2;15/05/14 9:26;176;NULL;15/05/13 8:17;15/05/13 6:30;Apathetic;2,40E+24;;***;On the 24th April 2015 I bought a jacket from Edgars store in Herm****, upon arriving home the jacket was to small for my son. On the 25 April I phoned Edgars Somerset West Mall, they confirmed that they had the bigger size. I drove 76km to Edgars Somerset West just to be told they don't have the size and are out of stock. They advised that I need to ask Herm**** branch to order the correct size. On the 27th April, I returned to the Herm**** branch who said they will place the order and phone me back. No news from them until I drove into town yesterday and popped into the store, the lady who placed the order casually said oh, they being her colleagues must have forgotten to phone you to tell you the item is out of stock. UNACCEPTABLE! The service level at both branches is shocking and the stock available in herm**** for boys under 10 is pathetic, why bother Edgars. I will from this day forward not spend a red cent at any Edgars branch. S/N ***. As a request please don't patronise me with your copy and paste politically correct answers you have given some other unhappy client. Use initiative and come up with something original.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849902;688496;21;2;0;1;0;0;2;15/05/13 11:02;176;NULL;15/05/13 10:02;15/05/13 8:06;Refusal to pay out disibility;8,21E+12;PANEL OF JUDGES;***;My daughter took a disability policy with them. They accepted it. Drew blood and all was fine.<br> She paid her premiums monthly. Now that she has full blown cancer they refuse to pay out!!!<br> Their excuse, they will refund her all her premiums after they have taken their cost off. This is already admitting they *****ed up!<br> <br> What cost. This is a disgrace how we have to put up with all this ************** in our own country. A divorced mother of 3, unemployed and her only hope was her policy. What the hell!<br> <br> Members of the panel I HOPE YOU CAN SLEEP AT NIGHT AND HAVE A HEALTHY LIFE. THIS CAN HAPPEN TO YOU. IT IS CALLED CANCER!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;70707;28;1;2;0;1;0;0;2;15/05/13 11:33;176;3;15/05/13 10:31;15/05/13 8:37;Refuse to close my account!!!!!!;7,00E+13;;***;Last month I called and requested to close this credit card. They sent me a settlement balance which I promptly paid. then called them back requesting the account be closed. Thye said it would be done.<br> <br> Now, almost a month later, the account is still open and I am receiving sms messages telling me how to use my credit card and accumulate points!!!!!<br> <br> Don't these people get the damned message????? Are they just stupid or are they hoping I will forget that I don't want their card???? Then slam me with more card and account fees???<br> <br> What *****s work in this organization??? AND, the calls are even supposedly recorded, so if they have a bad memory, cant they play back the telephone conversation???? <div><br></div><div><em>(Supplier name changed from Avios Travel Rewards Programme South Africa to Absa by Hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;304888;793934;20;2;0;1;0;0;2;15/05/15 10:34;176;NULL;15/05/15 8:33;15/05/15 7:38;CHICKEN LICKEN NELSPRUIT PLAZA;;;***;At around 17:40 yesterday My colleagues and myself decided to go to Chicken Licken Nelspruit Plaza to buy Supper as we are away from home.<br> When we got to Chicken Licken, they indicated that there was no meat and told us it would take roughly 15 minutes to prepare and my colleagues placed their order (4 individuals Order No. 028 and 029 ). However they took more than 30 minutes to prepare the chicken. Which was not too bad.<br> I placed my order when the chicken was ready (Order No. 032).<br> <br> When we got Home, we noted that All of our Chickens were rotten. It had a very, very bad smell. Which means that the chefs cooked rotten chicken for us.<br> <br> I would like to say this is unacceptable and if anyone didn't notice the smell they would have had food poisoning or even be hospitalized.<br> <br> Since myself an my colleagues value ourselves. This shows that Chicken Licken does not have good hygiene or care for other people, for not checking if the chicken if good to be cooked. I am really disappointed and disgusted...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;98530;564;14;2;0;1;0;0;2;15/05/15 10:45;176;NULL;15/05/15 9:43;15/05/15 7:49;No response;;customer service;***;I bought one of Homemark's products from the store at Festival Mall and it is missing the recipe guide as indicated on the box.<br> <br> Yesterday I called the office no and got transferred to customer services where I got cut off. I redialled and then proceeded to hand on for over 2 minutes with no one answering the phone.<br> I logged a query on the Info Email to which I have had no response.<br> <br> In the afternoon I called the customer care direct line and held on for 3mins and 25 seconds without the call being answered.<br> I then logged a query on the website without any response.<br> I am sure this is not the way Homemark expect their customer services to behave or maybe they do not have enough staff to deal with all the queries ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;187228;793962;16;2;0;1;0;0;2;15/05/16 18:30;176;NULL;15/05/15 17:13;15/05/16 15:34;Telkom/8ta customer services is useless;950610;Kabelo Ndlovu/Meshan Naidoo;***;I had a query with regards to my data missing on my Telkom Mobile contract phone. I was told to call again in 72 hours. Not only was I suppose to call - shocking but when I did call, I was told by Meshan Naidoo that Kabelo Ndlovu had called me & didn't get hold of me so I missed my opportunity of being told where my data ran off to. And to make matters worse, the department that Kabelo works in can't get calls because they are too busy to talk to customers. And I was told all of this information with a \don't care\"" attitude & I must just do what I have to because I cannot be helped. So disgusted!"""