Terrible Service and Poor Staff Attitude

13 July 2017 I paid my mothers telephone account in full gor that same month. August's bill arrived stating July was not paid, the July payment is tracked and we are advised it will be credited so we pay the outstanding August month and told our line will be opened the same day. Its been 3 days znd our business at home cannot use the phone or Internet due to false promises. A lady at the Finance Department tells us that we can report her for the attitude she gave us and doesn't care. We Just wznt our line reinstated Qha..