Terrible service and misleading

I upgraded my wifi router via their sales department. I asked for an uncapped wifi for my house. What I got was a business hours data. I'm livid as I have been calling telkom from last week Friday but till today this have not been fixed. I have called Telkom over a countless times they promise to call me and fix this within 48 hours but no one has called me.

The sales agent I spoke to when I was upgrading I explained to him that I want uncapped data. Not once during the call was I told that the data will be on during business hours. This is misleading and terribly unfair. I work from 730am till 4pm. I get home at 5pm. When do I get to use this data that I will have to pay for?