Terrible Service and lack of customer consideration

After my last review and no feedback from Telkom. It now shows the true lack of customer service from all levels of the organisation….This is really shocking. Needless to say I am still being billed for a service I don't have, had Telkom acted on my first request to have my line moved I would have never had to cancel my contract with you. Your lack of service is going to affect my credit rating negatively and I want the matter resolved urgently. The line related to this complaint is *** Below are some of the references for this complaint: I refuse to call and hold for hours to be assisted and get no where. You leave me no other option but to take this up legally should this not be sorted . *** dispute logged- 12/2/2020 *** case no: ***2- confirmed no usage you may contact me on ***